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Archive for May, 2011

 

Stress Chemical Epinephrine JULIE HUTTON COM

SELF-CARE: Managing Your Emotions

Negotiations deal with rapid-fire change, chaos and uncertainty.

Negotiating for your clients produces a sense of responsibility in most agents/brokers for a successful outcome for your clients.

You KNOW how much they want to buy or sell their home. You want to help them be successful in this process.

Buying and selling a home is one of the highest stressful events for people to deal with. And it often represents their largest personal investment. This is high-stakes for your clients even if it more routine for you.

This can easily produce, in yourself and in your clients, feelings of high anxiety, worry, doubt and outright fear and, with that, often comes anger.

These emotions (fight or flight) have been proven by scientists to cause ‘stress chemicals’ to be produced in your body.

‘Stress chemicals’ released by the adrenal gland, cortisol and epinephrine, can, over time, suppress your immune system and put you at higher-risk for:

  • cancer,
  • heart disease,
  • osteoporosis
  • and lower your defenses against opportunistic illnesses.

 

(Think about it, how many agent/brokers do you know that have been diagnosed with cancer?)

This economic downturn has added additional anxiety and worry around financial security for many people, agents included.

So what can we do to HELP our clients and ourselves?

1. Constant communication with your client

  1. Keep them apprised of every move. People get anxious when they don’t know what is going on.
  2. Advise and educate about the options and possible outcomes, BUT make sure they are making the decisions. After all, it is their money, their home.

2. Manage your emotions with a HIGH DEGREE of professional detachment

  1. You need to come from a place of emotional ‘neutrality’ to all outrageous demands from your counterpart *
  2. While simultaneously holding a sense of positive expectation for a successful outcome
  3. AND doing everything within your power to create a favorable outcome.

3. Your emotions and communications set the tone for your clients.

  1. If you’re angry, they’ll be angry.
  2. If you’re worried, they’ll be worried.
  3. If you’re relaxed, they’ll be relaxed.

*If you are experiencing high anxiety during negotiations, seek out training and or counseling on stress reduction and cognitive (thinking) flexibility. Your life depends on it.

Hope this has been helpful!

-Classes authored and taught by Full-Time Broker and

Continuing Education Instructor WA Real Estate, Julie Hutton

Warmest, Julie

Julie Hutton

‘I would love to get one of your friends or family into their dream home!
Please call me if you know of anyone who it thinking of buying or selling a home.
I PROMISE to make you proud!’ – Julie

Realtor (R)
Sales & Marketing Specialist
Coldwell Banker Bain
8525 120th Ave NE, Ste 100
Kirkland, WA 98033
425-260-4440

Julie@JulieHutton.com
www.JulieHutton.com

Getting Your Home to SOLD (1:32) http://www.youtube.com/watch?v=Yp5QuB3YpDM

Facebook Profile http://www.facebook.com/pages/Kirkland-WA/Julie-Hutton-Real-Estate/95502741259

Julie Hutton’s BLOGhttps://juliehutton.wordpress.com/

Linkedin http://www.linkedin.com/in/juliehutton

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NEGOTIATION MASTERY TIP Vultures Respect & Dignity JULIE HUTTON

Always treat your counterparts with DIGNITY AND RESPECT.

 

Be mindful that you may be buying from a financially distressed seller.

Sellers’ equities has been ravaged by this economic downturn (read depression).

I recently researched a property that sold for $499,000 in 2005 and only $415,000 in 2010. This family lost OVER $85,000 (plus selling costs & taxes).

Yes, there are uncaring, greedy vultures out there. But most regular (non-investor) buyers are quite sensitive to the losses of the seller and are sympathetic and compassionate while still wanting to secure a good sale price.

When some people say, “It’s just business,” what they mean is it is an excuse to be greedy, rude, unethical and sometimes just plain mean-spirited.

So… YES, always firmly and persistently go for the best deal for your client while treating your negotiating counterparts with dignity and respect.

 

Hope this has been helpful!

-Classes authored and taught by Julie Hutton

Continuing Education Instructor and Full Time Broker, WA Real Estate

Warmest, Julie

Julie Hutton

‘I would love to get one of your friends or family into their dream home!
Please call me if you know of anyone who it thinking of buying or selling a home.
I PROMISE to make you proud!’ – Julie

Realtor (R)
Sales & Marketing Specialist
Coldwell Banker Bain
8525 120th Ave NE, Ste 100
Kirkland, WA 98033
425-260-4440

Julie@JulieHutton.com
www.JulieHutton.com

Getting Your Home to SOLD (1:32) http://www.youtube.com/watch?v=Yp5QuB3YpDM

Facebook Profile http://www.facebook.com/pages/Kirkland-WA/Julie-Hutton-Real-Estate/95502741259

Julie Hutton’s BLOG https://juliehutton.wordpress.com/
Linkedin http://www.linkedin.com/in/juliehutton

 

 

 

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HUGE SCAM Stealing Millions of Dollars from Unsuspecting Internet Users by Julie Hutton

HUGE SCAM involving…
http://my-movie-survey.com/go.html
sms-helpdesk.com
Netflix
Cell Phone Provider

How it works:
I typed in Netflix.com (except, I must have made a typo because it was a phony site) and a 30 second survey pops up (with Netflix logo) and all you have to do is give a 30 second survey for the chance to win one of three prizes ( iphone or iPad2). I answer the quick survey and then they ask for your phone number and email address for prize notification. They are going to send you a pin number to use for confirmation.

Now, I’m in a hurry, I don’t understand the whole message, I’m confused (the intention of the scam) I get the pin number and submit it AND THEN ALL HECK BREAKS OUT and the text messages start coming fast and furiously. Multiple messages one after another.

“Your pin is 2019. Enter this on Guessology.com for ringtns. Reply HELP 4help 1-877074105 $9.99/mo Subscription. Rely STOP to cancel.Mesg&data rates may aply.”

I can’t type ‘STOP’ fast enough.

The response I get is “You are not subscribed to any services. For more support: Call 18002357105 or e-mail help@sms-helpdesk.com.”

Finally after my phone quiets down. I respond with STOP to all the text messages and I google ‘sms-helpdesk.com’ to research it. It is an empty/phony site.

I emailed SPRINT immediately regarding the Scam and even though I texted back ‘STOP’, one charge still showed up on my account. The account rep said ‘You might have inadvertently subscribed for these services.’ NO, I was scammed.

Another victim’s story:
From Rob Knop’s blog: http://scientopia.org/blogs/galacticinteractions/2009/10/31/horrible-service-from-sprint-receive-text-messages-risk-getting-signed-up-for-additional-billing/

Rob Knop is a member of the faculty of Quest University in Squamish, British Columbia.

For Your Protection:
Call your provider right now and DEMAND a BLOCK be placed on your account. “Block Premium SMS.”
(See Verizon’s info page about creating blocks: http://support.vzw.com/faqs/Premium_TXT_and_MMS/faq_premium_txt_and_mms.html

Recourse for Charges:
Submit the following official ‘complaints’ and your provider will be calling you to kiss-and-make-up and clear all the charges IMMEDIATELY.

Do not hesitate. Get mad. These SCAMMERS are stealing from you. And millions of others. It is EASY to file these complaints on line.

Just calling your phone provider’s service representative seems to be inadequate. They either outright lie or are seriously incompetent. Either way you are being ripped off and your service provider is providing the means.

Washington State Attorney General Complaint http://www.atg.wa.gov/fileacomplaint.aspx

Better Business Bureau
https://odr.bbb.org/odrweb/public/getstarted.aspx

FTC Federal Trade Commission
https://www.ftccomplaintassistant.gov/

Hope this has been helpful!

Warmest, Julie

Julie Hutton

‘I would love to get one of your friends or family into their dream home!
Please call me if you know of anyone who it thinking of buying or selling a home.
I PROMISE to make you proud!’ – Julie

Realtor (R)
Sales & Marketing Specialist
Coldwell Banker Bain
8525 120th Ave NE, Ste 100
Kirkland, WA 98033
425-260-4440

Julie@JulieHutton.com
www.JulieHutton.com

Getting Your Home to SOLD (1:32) http://www.youtube.com/watch?v=Yp5QuB3YpDM

Facebook Profile http://www.facebook.com/pages/Kirkland-WA/Julie-Hutton-Real-Estate/95502741259

Julie Hutton’s BLOG https://juliehutton.wordpress.com/
Linkedin http://www.linkedin.com/in/juliehutton

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NEGOTIATION MASTERY TIPS Be Willing To Wait It Out by JULIE HUTTON

Be willing to wait it out.

Psychologists know that most people are exceptionally uncomfortable in highly ambiguous situations, or handling the unknown for long periods of time. It is too stressful, too complex.

Often the negotiator will unknowingly blow it up just to get the interaction to some point of resolution.

‘No, it is not going to come together’ is more comfortable then ‘Maybe (the unknown), it will come together.’

Take your time. Be responsive but be willing to wait it out if necessary.

–Julie Hutton
Negotiating Tips from NEGOTIATION MASTERY workshops

Warmest, Julie

 Julie Hutton

 ‘I would love to get one of your friends or family into their dream home!

Please call me if you know of anyone who it thinking of buying or selling a home.

 I PROMISE to make you proud!’  – Julie

Realtor

Sales & Marketing Specialist

Coldwell Banker Bain

8525 120th Ave NE, Ste 100

Kirkland, WA 98033

425-260-4440

Julie@JulieHutton.com

www.JulieHutton.com

Getting Your Home to SOLD (1:32) http://www.youtube.com/watch?v=Yp5QuB3YpDM

Facebook Profile http://www.facebook.com/pages/Kirkland-WA/Julie-Hutton-Real-Estate/95502741259

Julie Hutton’s BLOG https://juliehutton.wordpress.com/

Linkedin http://www.linkedin.com/in/juliehutton

 

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NEGOTIATION MASTERY Getting Past The First Rejection by JULIE HUTTON

NEGOTIATION TIP One way to neutralize a rejection of an offer

You bring a good offer/counter-offer to the table and their immediate blustery response is, “No way am I going for that price.”

Your response is, as you’re gathering up your papers, putting them back in the folder, preparing to put them back in your carrying case, ‘Okay. I hear you. This is a really good offer based on the comps available to us at this time and the current status of the market. I highly encourage our review of this offer and see what we can make of it.’

They see your ‘actions’. Remember, actions speak louder than words. The instinctual response to draw you back in kicks in and they drop the bluster and start engaging you with meaningful, substantive dialogue—dialogue that you can now work with and begin to mold the next productive step towards a successful conclusion.

Your goal is to just take it one step at a time.
–Julie Hutton
Negotiating Tips from NEGOTIATION MASTERY workshops

Warmest, Julie

Julie Hutton

 ‘I would love to get one of your friends or family into their dream home!

Please call me if you know of anyone who it thinking of buying or selling a home.

 I PROMISE to make you proud!’  – Julie

Realtor

Sales & Marketing Specialist

Coldwell Banker Bain

8525 120th Ave NE, Ste 100

Kirkland, WA 98033

425-260-4440

Julie@JulieHutton.com

www.JulieHutton.com

Getting Your Home to SOLD (1:32) http://www.youtube.com/watch?v=Yp5QuB3YpDM

Facebook Profile http://www.facebook.com/pages/Kirkland-WA/Julie-Hutton-Real-Estate/95502741259

Julie Hutton’s BLOG https://juliehutton.wordpress.com/

Linkedin http://www.linkedin.com/in/juliehutton

 

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