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Nip Problems in the Bud, BEFORE Emotions Explode

 “Communicate. Communicate. Communicate. Respond immediately!”

 

In general, people’s mind’s tend to ‘make-things-up’. If they have a fear—without some response from you they will begin to imagine the worst and then the ‘worst case scenario’ grows and now your client is worried and fearful.

 

Many people then respond by becoming angry at you as a way to vent this built up anxiety.

 

Jim, a commercial real estate broker that I coached recently, had a client that was calling him every day about the negotiation process and wanting his broker to contact and nudge the selling broker. Jim was concerned that this would be revealing a desperation in his client that would comprise their negotiation position.

 

My advice to Jim was:

  • Get out in front of this!
  • Call your client daily, BEFORE he can call you.
  • Give him an update, even if there is nothing to report, say “There is nothing to report yet AND I promise to keep you in the information loop.”
  • Write up several different paragraphs, in an educational form, regarding the negotiation process.
  • Send the client regular email updates and sprinkle in the “educating” paragraphs.
  • Remind the client through these emails what your ‘agreed strategy’ would be and what the desired end-game is.
  • Remind them repeatedly. We all need to hear things multiple times before a concept will finally sink in. (Think how many times you see various brand commercials—McDonald’s, tooth paste, beer, Coke, Pepsi, etc.)

 

We all LOVE to be kept in the information loop. Respond immediately and you can nip 99.9% of the problems before they become serious.

Hope you enjoyed this segment. Until next time…

 Warmest, Julie

Julie Hutton

‘I would love to get one of your friends or family into their dream home!
Please call me if you know of anyone who it thinking of buying or selling a home.
I PROMISE to make you proud!’ – Julie

Realtor (R)
Sales & Marketing Specialist
Coldwell Banker Bain
8525 120th Ave NE, Ste 100
Kirkland, WA 98033
425-260-4440

Julie@JulieHutton.com
www.JulieHutton.com

Getting Your Home to SOLD (1:32) http://www.youtube.com/watch?v=Yp5QuB3YpDM

Facebook Profile http://www.facebook.com/pages/Kirkland-WA/Julie-Hutton-Real-Estate/95502741259

Julie Hutton’s BLOG https://juliehutton.wordpress.com/

Linkedin http://www.linkedin.com/in/juliehutton

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“Wouldn’t it be nice if you ABSOLUTELY, UNEQUIVICALLY KNEW the world was your oyster and acted accordingly?!” –Julie Hutton

Until we meet again…

Warmest, Julie

 

Julie Hutton

Master Success Coach, 23 years experience

Certified Counselor, Washington State

www.JulieHuttonCoaching.com

www.Charisma123.com

www.Breathe123.com

425-260-4440

Julie@JulieHutton.com

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A snowball’s momentum of GOOD is gaining in your life.

Look for the positive evidence in your life. Expect to find it and you will increase GOOD in your life.www.JulieHuttonCoaching.com

 Until we meet again…

Warmest, Julie

 

Julie Hutton

Master Success Coach, 23 years experience

Certified Counselor, Washington State

http://www.JulieHuttonCoaching.com

http://www.Charisma123.com

http://www.Breathe123.com

425-260-4440

Julie@JulieHutton.com

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You know they charge a LOT LESS for men’s facial products, don’t you?

If you want a nice smooth face, this is great to use about once a week.

It’s VERY affordable. I think I paid around $7 the last time I bought it at my neighborhood drug store.

Let me know if you like it.

Until we meet again… May your life be blessed in all ways, Julie

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